Saša Filipović
Požarevac, Serbia | sasa.filipovic.work@gmail.com
Summary
I have actively participated in faculty QA projects (manual and Selenium automation) mainly functional testing, contributed to companies digitization processes, and gained experience in T2 tier QA support. Continuous learning and the development of strong work habits and social skills. Currently, I am focused on deepening my testing skills and DevOps specialization, with an emphasis on optimization and automation, Docker networking, Python and Bash scripting.
Skills
- C#
- .NET
- Python
- Windows AD Administrator
- PL/SQL
- Postgres
- Bash
- PowerShell
- QA Manual
- QA Automation
- REST API
- DevOps
- IT support
- Linux
- Docker
- Jira
- Selenium
- Git
Experience
API Support Engineer at Acronis
May 2022 - August 2022
- General troubleshooting, Windows/Linux, Virtualization systems(VMWare ESXi, Hyper-V, oVirt)
- Intense assessment, task solving and familiarization of company tools
- Streamlined partner support operations by leveraging email, VoIP, and remote desktop assistance; reduced Jira issue escalation rate and improved partner retention.
- Details attention, T2 QA
- Autonomous work & in a team
IT Technician/Administrator at Higher court in Pozarevac
June 2011 - Present
- Executed multiple digitization projects, integrating advanced workflows and reducing manual processing time, while managing Windows servers. MS SQL server, NAS, and network administration with zero downtime.
- Developed automation scripts (PowerShell, Robocopy, cmd, standalone apps) for backup tasks.
- Proactively troubleshooted application and hardware issues, optimizing system performance.
- Authored technical manuals and provided employee education support.
Education
Bachelor degree in Information Technology
Faculty of Technical Science, Čačak, University of Kragujevac, 2021